do you have some questions?
I have just placed an order. Can I cancel or change it?
We process orders quickly to get your gear moving. Please contact our support team immediately on 01325 488884, and we will do our best to assist you before dispatch.
Is the colour I see on the website the actual colour of the item?
We display product images as accurately as possible. However, actual garment shades may vary slightly depending on your computer screen settings and digital display configurations.
What if I think I have a defective product?
Your safety is our priority. Please get in touch with our team right away with your order number and photos of the fault so we can resolve it.
Can I return my purchase in a retail store?
As a digital and direct trade supplier, returns must be processed through our online system. Contact customer service (01325 488884) to arrange your return delivery or warehouse drop-off.
How can I return faulty products?
Please contact our support team to report the issue. We will provide a pre-paid return authorisation or arrange a collection to inspect and replace the item.
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